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Writer's pictureMonica Cistrone NP-C

Title: Elevating Medicare Advantage Care in Spring Valley: Where Listening is Just the Beginning

Updated: Oct 11


Medicare Advantage

PCP: Dr. Suzanne Afflalo


When it comes to healthcare, especially under Medicare Advantage, many patients express concerns about feeling rushed or unheard during their visits. At IWC Primary Care, we’re not only committed to delivering exceptional medical care, but we also pride ourselves on listening to our patients and addressing their unique needs. We believe healthcare should be about more than just treating symptoms—it’s about treating people. Here's how we are transforming the Medicare Advantage experience in Spring Valley, Lemon Grove, El Cajon, and San Diego.


Elevating Medicare Advantage Care in Spring Valley


1. Your Concerns Are Heard and Valued

Patients often share that they feel rushed and unheard during doctor visits. At IWC Primary Care, we make listening our top priority. Led by Dr. Suzanne Afflalo, alongside Nurse Practitioners Danielle Gordon and Monica Cistrone, our dedicated team takes the time to truly connect with each patient, ensuring they feel valued and understood. We go beyond the charts, creating personalized care plans that address your unique concerns. One of our patients expressed it perfectly in a Google review: "The staff really listens to me. I feel like they actually care about my health!" This is just one of the many ways we're raising the bar for Medicare Advantage care in Spring Valley.





2. Longer Appointments, Better Outcomes

Many patients on Medicare Advantage feel rushed during their visits. At IWC Primary Care, we prioritize your time and ensure that every appointment allows for thorough conversations. Our goal is to create a calm and supportive environment where you can feel confident that you’ve been heard and that your needs are fully addressed. By giving you the time you deserve, we aim for better long-term outcomes and a stronger patient-doctor relationship.


Helping Patients

Why IWC Primary Care is Leading Medicare Advantage Care in Spring Valley


We’re not only setting a higher standard for Medicare Advantage care in Spring Valley, but we’re also doing it in a state-of-the-art facility equipped with advanced technology. Our office is designed to make your experience seamless and efficient, from easy appointment scheduling to friendly, knowledgeable staff who are always ready to assist. Another patient shared on our Google page, “The office is beautiful, and the care is top-notch. They make me feel at ease every time.”


3. Convenient Appointments When You Need Them

We know that scheduling an appointment can sometimes feel like a chore, especially when wait times are long. At IWC Primary Care, we’ve streamlined our scheduling process to make it easier and faster for you to get an appointment. Whether it's for an annual wellness exam or a follow-up, we ensure you're seen in a timely manner so your healthcare needs are met promptly.


Men's health

4. Comprehensive Follow-Up for Your Peace of Mind

Communication doesn’t end when your appointment does. IWC Primary Care ensures that our Medicare Advantage patients are fully informed about their treatment plans, test results, and next steps. We leverage technology and a dedicated care team to follow up with you, so you never feel left in the dark about your healthcare.





5. Compassionate Staff That Puts You First

We believe that every visit to a doctor's office should feel welcoming and comfortable. Our team at IWC Primary Care is committed to creating a warm, friendly atmosphere. From the moment you walk through the door, you’ll be greeted by staff who are genuinely here to help, ensuring that you leave feeling respected, heard, and cared for.


Friendly staff

Medicare Advantage Plans Accepted at IWC Primary Care


At IWC Primary Care, we proudly accept a wide range of Medicare Advantage plans available in San Diego County. Here is a full list of the plans we accept:


  • SCAN

  • Anthem Blue Cross

  • Brand New Day

  • Central Health

  • Molina Healthcare

  • Aetna

  • Alignment Healthcare

  • Humana

  • UnitedHealthcare

  • Health Net

  • Blue Shield of California

  • Clever Care

  • Wellcare

  • Sharp Health Plan


Open Enrollment: The Perfect Time to Experience the Best Medicare Advantage Care in Spring Valley


As open enrollment approaches, now is the ideal time to choose IWC Primary Care as your Medicare Advantage provider. Whether you're in Spring Valley, Lemon Grove, El Cajon, or San Diego, our practice is ready to welcome new patients. We accept most major Medicare Advantage plans, including SCAN, Anthem Blue Cross, Brand New Day, Molina, Aetna, Alignment, Humana, and many more. Call today to schedule your new patient exam and experience the difference firsthand.





At IWC Primary Care, we’re more than just your healthcare providers—we’re your partners in achieving better health outcomes. Open enrollment is your opportunity to select a doctor who listens and cares. Choose IWC Primary Care for the personalized Medicare Advantage care you deserve.

IWC Primary Care

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